Your privacy matters to us. This Privacy Policy explains exactly what personal data pop4d collects, why we collect it, how we use and protect it, and what rights you hold as a Member with respect to your own information.
This Privacy Policy applies to all personal data processed by pop4d in connection with the website https://pop4d.cam and all associated services. By registering an account or otherwise using the pop4d platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
pop4d ("we", "us", "our", or "the Company") operates the online betting and gaming platform accessible at https://pop4d.cam. As a platform serving Members primarily located in Indonesia, we are committed to handling personal data responsibly, transparently, and in accordance with internationally recognized data protection principles.
This Privacy Policy governs the collection, use, storage, transfer, and deletion of personal data provided by or collected from individuals who visit, register on, or interact with the pop4d Platform. It applies to:
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the full legal framework governing your relationship with pop4d.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier, or any factors specific to that person's identity. |
| "Processing" | Any operation performed on personal data, including collection, recording, organization, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | pop4d, the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | Any third-party service provider that processes personal data on pop4d's behalf under a written data processing agreement. |
| "Member" / "User" | Any natural person who has registered an account on the Platform or otherwise interacts with pop4d's services. |
| "Cookies" | Small text files stored on a user's device by a web browser, used to retain session information, preferences, and analytics data. |
| "KYC Data" | Identity verification documents and associated personal data submitted by a Member as part of the Know Your Customer process. |
pop4d collects the following categories of personal data, depending on the nature of your interaction with the Platform:
pop4d does not collect or store full payment card numbers, CVV codes, or banking passwords. All financial verification is conducted via screenshot or bank statement reference only. We do not have access to your online banking credentials.
pop4d collects personal data through the following channels:
The majority of personal data we hold is provided directly by you during account registration, KYC verification, deposit and withdrawal requests, customer support interactions, and participation in promotions.
When you access the pop4d Platform, our servers and analytics systems automatically record technical data such as your IP address, browser type, device information, and session behavior. This data is collected via server logs, cookies, and similar tracking technologies as described in Clause 10.
In limited circumstances, pop4d may receive personal data from authorized third-party service providers, including:
pop4d processes personal data on one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account registration, identity verification, processing deposits and withdrawals, customer support, and enforcing the Terms & Conditions. |
| Legal Obligation | Anti-money-laundering (AML) checks, KYC verification, regulatory reporting, and responding to lawful requests from competent authorities. |
| Legitimate Interest | Fraud prevention, platform security monitoring, improving our services, and internal analytics to enhance the Member experience. |
| Consent | Sending optional marketing communications, newsletters, and promotional offers. You may withdraw this consent at any time by contacting support. |
pop4d uses your personal data for the following purposes:
To create, maintain, and administer your account, verify your identity, authenticate logins, and ensure only the authorized account holder accesses your account.
To process deposits from and withdrawals to your preferred Indonesian bank accounts (BCA, BRI, BNI, Mandiri, and others) and e-wallets (OVO, DANA, GoPay), and to maintain accurate transaction records.
To comply with anti-money-laundering (AML) regulations, identify and prevent fraudulent activity, detect multi-accounting, enforce responsible gaming restrictions, and respond to regulatory requests from competent authorities.
To respond to your inquiries, process complaints, resolve disputes regarding bets or account balances, and deliver effective service across live chat and email channels.
To analyze usage patterns, identify technical issues, improve the user interface, test new features, and enhance overall platform performance and security.
With your explicit consent, to send you promotional offers, deposit bonus notifications, tournament announcements, and seasonal promotions relevant to Indonesian holidays (such as Idul Fitri, Nyepi, or Indonesian Independence Day). You may opt out of marketing communications at any time.
Responsible Gaming Monitoring: pop4d uses behavioral data — including session duration, deposit frequency, and betting patterns — to identify Members who may be experiencing gambling-related difficulties. This processing is conducted in your interest and is part of our responsible gaming obligations. See our Responsible Gaming page for full details.
pop4d does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
We share personal data with carefully selected third-party service providers who assist us in operating the Platform. These providers are contractually bound to process data solely on pop4d's instructions and in accordance with this Privacy Policy. Categories of providers include payment processors, identity verification services, cloud hosting providers, cybersecurity firms, and customer support software vendors.
To facilitate live casino and slot game functionality, limited session data (Member ID, bet amounts, game outcomes) is shared with licensed game providers such as Evolution Gaming, Pragm atic Play, NetEnt, Microgaming, and Pocket Games Soft. These providers operate under their own privacy frameworks and international gaming licenses.
pop4d may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or to protect the rights, property, or safety of pop4d, its Members, or the public. We will notify affected Members of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pop4d's business, personal data held by pop4d may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
pop4d may share aggregated, anonymized data (from which no individual can be identified) with business partners, advertisers, or industry analysts for market research and platform improvement purposes. This data carries no privacy risk and is not subject to the restrictions set out in this clause.
All third-party service providers engaged by pop4d are required to sign a data processing agreement that obligates them to maintain the same standard of data protection that pop4d applies to your personal data.
pop4d retains personal data for no longer than is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account plus 5 years after closure | AML compliance, dispute resolution, and regulatory audit requirements. |
| KYC Documents | Duration of account plus 5 years after closure | Regulatory obligation to retain identity verification records. |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping and anti-money-laundering obligations. |
| Betting & Gaming History | 5 years from the date of the wager | Dispute resolution, bonus abuse investigation, and responsible gaming review. |
| Customer Support Communications | 3 years from last interaction | Quality assurance, complaint handling, and dispute escalation. |
| Technical & Usage Logs | 13 months from collection | Security monitoring, fraud detection, and platform performance analysis. |
| Marketing Consent Records | Until consent is withdrawn plus 3 years | Evidence of consent for regulatory compliance. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.
pop4d implements a comprehensive suite of technical and organizational security measures designed to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. Our security framework includes:
No transmission over the internet is 100% secure. While pop4d takes every reasonable measure to protect your data, we cannot guarantee absolute security. If you suspect that your account has been compromised, contact our support team immediately at [email protected].
pop4d uses cookies and similar tracking technologies to provide a functional, personalized, and secure experience on the Platform. The following types of cookies may be placed on your device:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your preferences, and ensure secure navigation. These are essential for the Platform to function. | No — required for Platform operation. |
| Performance & Analytics | Collect anonymized data on how Members use the Platform (pages visited, time spent, errors encountered) to help us improve usability and performance. | Yes — via browser settings. |
| Functional | Remember your language preference, display settings, and selected game categories to personalize your experience. | Yes — via browser settings. |
| Marketing / Targeting | Track your browsing behavior to serve relevant promotional content. Used only with your prior consent. | Yes — withdraw consent via support. |
You may configure your browser to block or delete cookies at any time. However, disabling strictly necessary cookies may impair the Platform's ability to function correctly and may prevent you from logging in or completing transactions.
As a Member whose personal data is processed by pop4d, you hold the following rights with respect to your information. To exercise any of these rights, contact us at [email protected] with your full name and account username.
You have the right to request a copy of all personal data pop4d holds about you, along with information about how it is being processed. We will respond to access requests within 30 calendar days of receipt.
If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. Note that corrections to KYC-verified data may require re-submission of supporting documents.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal obligations to retain certain data as set out in Clause 8.
You may request that we restrict processing of your personal data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
Where processing is based on your consent or on a contractual basis, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another controller where technically feasible.
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though pop4d may continue processing where it can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
pop4d will not charge a fee for handling data rights requests submitted in good faith. We may ask for proof of identity before fulfilling a request to prevent unauthorized access to another Member's data. We will respond to all requests within 30 calendar days; complex requests may be extended by a further 60 days with prior notice.
The pop4d Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a Member has provided false information to circumvent our age verification process and is in fact under 21, the account will be immediately closed, all data will be securely deleted, and the matter may be referred to relevant authorities.
Parents and guardians are strongly encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a person under the age of 21 has registered an account on pop4d, please notify us immediately at [email protected].
The pop4d Platform integrates with third-party services to deliver a complete gaming experience. These services include but are not limited to game studio APIs (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Pocket Games Soft), payment gateway providers, and analytics tools. Each of these third-party providers operates under their own privacy policies and data protection frameworks.
pop4d is not responsible for the privacy practices of third-party providers once data leaves the pop4d Platform environment. We recommend that Members review the privacy policies of any third-party service they interact with directly. pop4d will only integrate third-party services that meet acceptable data protection standards and are bound by appropriate contractual data protection obligations.
The pop4d Platform does not contain links to external third-party websites for general browsing. All navigation within the Platform remains internal, and no outbound links to unrelated external sites are provided.
pop4d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will notify registered Members via email and an in-platform notification at least 7 calendar days before the revised Policy takes effect.
The "Last Updated" date at the top of this page will be revised whenever changes are made. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure under the terms of our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how pop4d protects your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pop4d handles your personal data, please contact our Data Protection Officer using the details below:
If you are not satisfied with pop4d's response to your privacy complaint, you have the right to escalate the matter to the data protection authority in the jurisdiction where pop4d holds its international gaming license. pop4d will cooperate fully with any regulatory investigation into our data practices.
Six core principles underpin every data decision we make at pop4d. These are not just legal obligations — they are commitments we hold ourselves to every day.
Every data transmission between your device and pop4d's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your personal and financial data travels securely at all times.
We verify every Member's identity before processing withdrawals. This protects your account from unauthorized access and ensures that only you can withdraw your winnings.
Sensitive data including KYC documents, transaction records, and account credentials is stored using AES-256 encryption at rest, ensuring it remains protected even in the event of unauthorized server access.
pop4d never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used exclusively to provide you with our services and to meet our legal obligations.
You retain full rights over your personal data — including access, correction, deletion, and portability. Submit a data rights request to our support team and receive a response within 30 calendar days.
We retain personal data only as long as legally required or operationally necessary. Once the retention period expires, your data is securely and permanently deleted from our systems.
Our support team is available around the clock to answer data protection questions, process rights requests, and address any privacy concerns you may have.